Frequently asked questions

Two things. Ready-made software sold as source code: website scripts, web applications, SaaS and business software such as CRM and ERP, automation and productivity tools, and templates. And professional services: optional installation of those products, plus custom software, website, SaaS and automation development built to your requirements.

Create an account and verify your email. Then add products to your cart, choosing the installation service where offered, and pay securely through Razorpay at checkout. You will see the full total, including any tax, before you pay.

Yes. Source code products are delivered as source files, not as a hosted service. The product page lists what is included, such as code, database file and documentation. Third-party components inside a product remain under their own licences.

Every product page lists its requirements, for example server software, PHP or framework version, database and any third-party accounts. Please check them against your hosting before buying. If you are unsure, ask us first.

As soon as our server has verified your payment with Razorpay, the files appear in My Account › My Downloads and we email you a confirmation with your invoice. Nothing is shipped: every product is a digital download.

Sign in and open My Account › My Downloads. Every product you have bought is listed there with its files. Downloads only work while you are signed in to the account that made the purchase.

Open My Orders. If the order still shows "Pending payment", the payment has not been verified yet. This is usually resolved automatically once Razorpay confirms it. If it does not update, open a support request with your order number and we will check the payment with Razorpay.

Each product page shows its licence. Unless the product page says otherwise, the Standard Licence lets you use the code for one end product with one production installation, and modify it for that project. Reselling or sharing the source code is not allowed. Full details are in our Software License Policy.

Yes. Under the Standard Licence you may modify, customise and rebrand the code for one end product, which can be your own or one client's. You need a separate licence for each additional end product or production installation.

No. Reselling, sharing, publishing or giving away the source code, whether modified or not, is not allowed, unless a product page expressly grants that right.

No. Installation is a separate, optional service. Products that offer it show an "Installation & setup" option on the product page with its own price. Tick it before adding the product to your cart, and both prices are shown separately at checkout and on your invoice.

The installation service is chosen on the product page together with the product. If you have already bought a product and now want it installed, contact us and we will arrange it.

Your order shows the installation status as Pending. We contact you by email to collect the access we need, such as your hosting panel, FTP, database and SMTP details. The status changes to Processing while we work, and to Complete when the product is installed and running on your hosting. We email you when it is complete.

Hosting that meets the product requirements, a domain or subdomain pointed to it, and access to the hosting panel or FTP and to a database. Where needed, we also need email (SMTP) details and any third-party API keys. Please change shared passwords after completion.

Tell us what you need through the Request a Quote form. We review it and send a written quotation covering scope, price, milestones, payment schedule and timeline. Work starts once you accept the quotation and pay any advance it requires. Each milestone is shared for your review.

Unless your quotation says otherwise, once you have paid in full, the rights in the code written specifically for your project pass to you. Our pre-existing components and third-party libraries remain licensed to you, not transferred.

Source code is delivered instantly, so it cannot be returned for a change of mind. We do refund duplicate payments, downloads you cannot access, defective files and products that are materially different from their description, when we cannot fix the problem. The installation fee is refundable if you cancel before work starts. The Refund and Cancellation Policy has the full details.

Open a support request from your account, choose the order and explain the problem. We may try to fix it first. Approved refunds are paid to your original payment method through Razorpay, and a credit note is issued against your invoice.

Online through Razorpay, using UPI, cards, net banking or wallets, whichever Razorpay offers for your payment. Your card or bank details are entered on Razorpay's checkout and never reach our server.

Yes. An invoice is issued automatically for every verified purchase and attached to your confirmation email as a PDF. You can view and download it at any time in My Account › My Orders. The source code and the installation service are shown as separate lines.

No order is confirmed for a failed payment. Amounts deducted for failed or unconfirmed payments are normally reversed automatically by Razorpay or your bank. If yours is not, send us the payment reference from your bank or the Razorpay receipt and we will check it.

Help with accessing your files, with problems where a product does not work as described, and with issues caused by our installation work. Customisation, training and hosting administration are not included, but we can quote for them. We do not offer unlimited or lifetime support.

When we publish an update for a product, it appears in My Downloads while your download access is active, and the product page shows the changelog. Updates are not guaranteed for every product.

Use "Forgot password" on the sign-in page to get a reset link. To get a new verification email, sign in and use the resend option in My Account. Check your spam folder too. If you still have trouble, contact us.